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We can't wait to hear more about your wedding plans and how we can help make your day unforgettable.

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Palma de Mallorca

FAQ

How can we book your services for our wedding?

Booking is easy! Simply contact us through our website's "Contact" page or send us an email. We'll get back to you promptly to discuss your requirements and provide you with a customized quote.

What are the steps after we fill out the form?

We believe in the importance of personal connection. We'll reach out to schedule a consultation, either in person or virtually, where we'll delve deeper into your preferences, style, and specific event details.
Following our consultation, we'll craft a personalized proposal tailored to your needs. This proposal will include a selection of packages, pricing, and any additional services you may desire.
When you're ready to move forward, we'll guide you through the booking process, ensuring your chosen date is reserved exclusively for your special day.

Do you offer customizable packages?

Yes, we understand that every wedding is unique. We offer customizable packages to suit your specific needs and preferences. Whether you want full-day coverage or a tailored package, we're here to accommodate your vision.

Are the travel fees included in your packages?

Absolutely! All our packages include travel fees, and there are no hidden costs. We believe in transparency, so you can enjoy your special day without any unexpected expenses.

How long does it take to receive our wedding photos and videos?

Our turnaround time is typically 3 to 4 months, depending on the season. We prioritize quality and attention to detail, ensuring that you receive a stunning collection of images and videos that capture the essence of your wedding day.

Do you provide sneak peeks before delivering the final photos and videos?

Yes, we understand the excitement of seeing a preview. We typically provide sneak peeks shortly after the wedding, giving you a glimpse of the beautiful moments we captured.

What is your cancellation policy?

Our cancellation policy is outlined in our contract, which we'll provide during the booking process. We understand that circumstances can change, and we strive to be flexible while ensuring fair terms for both parties.

Do you work with a second shooter or assistant?

Yes, depending on the package, we can provide a second shooter or assistant to ensure comprehensive coverage and capture multiple angles and moments.

What is the payment schedule for your services?

The payment schedule is outlined in our contract, typically requiring an initial deposit to secure your date and the remaining balance to be paid before or on the wedding day.

Are you familiar with our wedding venue, and do you visit it beforehand?

We strive to familiarize ourselves with the wedding venue beforehand whenever possible. If it's a new location for us, we may visit it ahead of time to plan for the best photo and video opportunities.